Serenity Lounge Hawthorn

Serenity Lounge provides expert nail and lash care with premium products in a relaxing, welcoming environment.

What are customers saying?

A common theme in the reviews is the appreciation for the skilled artisans at Serenity Lounge Hawthorn. Many people focus on the meticulous attention to detail and the quality of the nail services. Customers often express satisfaction with the friendly and welcoming atmosphere, highlighting the salon's commitment to making each visit a pampering experience. The use of premium products also receives positive remarks, contributing to the overall enjoyment of the services.

The salon offers a spacious and clean environment that enhances the feeling of relaxation. Visitors note the comfortable seating and the serene ambiance, making it a perfect place to unwind. The staff is described as attentive and caring, ensuring that clients feel valued and well taken care of throughout their appointments. This focus on customer comfort adds to the overall positive experience.

While many experiences are positive, some customers have reported issues with service consistency. A few have mentioned that the speed of service can vary, and there are occasional concerns about the technique used by certain technicians. These instances seem to be exceptions rather than the norm, as many clients continue to return for their nail and lash services.

Overall, clients appreciate the hygiene practices and the care taken during their visits. Many express a strong desire to return, citing the nurturing environment and the quality of the work done. Trust in the salon's commitment to customer satisfaction is evident, as people look forward to their next appointment, confident in the level of service they will receive.