Starkids Salon Spa | Pointcook

Melbourne West's first kids salon and spa offering chemical-free products, friendly staff, and an online store for quality child care and pampering.

What are customers saying?

People talk a lot about the welcoming atmosphere at StarKids Salon Spa | PointCook. Families appreciate the friendly staff who create a comfortable environment for children. Many enjoy the variety of services offered, from haircuts to nail treatments, all designed with kids in mind. The use of chemical-free products is also a highlight, as it reflects a commitment to health and wellbeing.

The experience is often described as enjoyable and stress-free. Children can watch shows on iPads during their haircuts, which helps them feel at ease. The salon is bright and fun, with themed chairs that make the visit exciting for kids. Parents have noted the attention to detail in the services, with many small touches that enhance the overall experience.

While most visits are positive, there have been occasional concerns regarding the consistency of haircuts. Some parents have reported uneven cuts or rushed services, which can be disappointing. However, these instances appear to be less common compared to the overall satisfaction expressed by many families.

Overall, trust in the salon is evident, as many families return for regular visits. The emphasis on hygiene and care is reassuring for parents, and the staff's dedication to making each child feel special is frequently mentioned. Many customers look forward to their next appointment, knowing they will receive quality service in a nurturing environment.